- Telephone number
- Date of birth
- Email address
- Other data collected that could directly or indirectly identify you.
1. Definition of personal data
Personal data is any information relating to the data of the subject, i.e. any natural person to whom the data refer and whose identity is known or can be ascertained. Such elements are for example the name, address, date of birth and gender of the Member's mobile phone number, email address as well as user’s data, such as User name, access code and IP address. (Law 2742/1997, Law 3471/2006, as applicable and relevant to these provisions).
2. Personal data collected by Eventlobster.com
We collect information so that we can provide the best possible experience when you utilize our Services. Much of what you likely consider personal data is collected directly from you when you:
2.1. Member registration
During the Membership registration process Eventlobster.com collects personal data Users and Authorized users of the vendors voluntarily declare when they register as members in the Eventlobster.com Service in order to open account and use the Service. In particular the personal data that Eventlobster.com collects during the process of Membership are concerning: name, surname, email and passwords for simple users and for vendor representatives Business name, email and password.
2.2. Registration at Newsletter service
When registering to the newsletter service, Eventlobster.com collects the email address (e-mail) of the subscribed to this service member. Registered in the Newsletter service explicitly provides the consent to dispatch from Eventlobster.com to the declared email address, information material regarding services Eventlobster.com. If the registered user does not wish to receive the newsletter of Eventlobster.com and general promotional materials, he can request his removal from the list of recipients of the newsletter, or in accordance with the instructions provided in the electronic newsletter, or by sending a request in Eventlobster@gmail.com address.
2.3. Request assistance
When you request any assistance or support from our customer support team, we collect information (ex: your email, your first and last name).
2.4. Cookies and similar technologies
2.5. Data about usage of services or general browsing of the site
Data about Usage of Services is automatically collected when you use and interact with our Services, including metadata, log files, cookie/device IDs and location information. This information includes specific data about your interactions with the features, content and links (including those of third-parties, such as social media plugins) contained within the Services, Internet Protocol (IP) address, browser type and settings, the date and time the Services were used, information about browser configuration and plugins, language preferences and cookie data, information about devices accessing the Services, including type of device, what operating system is used, device settings, application IDs, unique device identifiers and error data, and some of this data collected might be capable of and be used to approximate your location.
3. How we utilize information
We strongly believe in both minimizing the data we collect and limiting its use and purpose to only that (1) for which we have been given permission, (2) as necessary to deliver the Services you purchase or interact with, or (3) as we might be required or permitted for legal compliance or other lawful purposes. These uses include:
3.1. Delivering, improving, updating and enhancing the Services we provide to you
We collect various information relating to your use and/or interactions with our Services. We utilize this information to:
- Improve and optimize the operation and performance of our Services (again, including our websites and mobile applications);
- Diagnose problems with and identify any security risks, errors, or needed enhancements to the Services;
- Detect and prevent fraud and abuse of our Services and systems;
- Collecting aggregate statistics about use of the Services;
- Understand and analyze how you use our Services and what products and services are most relevant to you.
Often, much of the data collected is aggregated for statistical data about how individuals use our Services, and is not linked to any personal data, but to the extent it is itself personal data, or is linked or linkable to personal data, we treat it accordingly.
3.2.Sharing with trusted third parties
We may share your personal data with affiliated companies within our corporate family, with third parties with which we have partnered to allow you to integrate their services into our own Services, and with trusted third party service providers as necessary for them to perform services on our behalf, such as:
- Processing credit card payments;
- Serving advertisements;
- Conducting contests or surveys;
- Performing analysis of our Services and customers demographics;
- Communicating with you, such as by way email or survey delivery;
- Customer relationship management.
We only share your personal data as necessary for any third party to provide the services as requested or as needed on our behalf. These third parties (and any subcontractors) are subject to strict data processing terms and conditions and are prohibited from utilizing, sharing or retaining your personal data for any other purpose than as they have been specifically contracted for (or without your consent).
3.3. Communicating with you
We may contact you directly or through a third party service provider regarding products or services you have signed up or purchased from us, such as necessary to deliver transactional or service related communications. We may also contact you with offers for additional services we think you’ll find valuable if you give us consent, or where allowed based upon legitimate interests. You don’t need to provide consent as a condition to purchase our goods or services. These contacts may include:
- Text (SMS) messages
- Telephone calls
- Automated phone calls or text messages.
3.4. Transfer of personal data abroad.
3.5. Compliance with legal, regulatory and law enforcement requests
We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (such as subpoena requests), to protect our property and rights or the property and rights of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be illegal or unethical. To the extent we are legally permitted to do so, we will take reasonable steps to notify you in the event that we are required to provide your personal information to third parties as part of legal process.
3.6. Website analytics
We use multiple web analytics tools provided by service partners such as Google Analytics to collect information about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the information provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie cannot be used by anyone other than the service provider (ex: Google for Google Analytics). The information collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service provider in accordance with their individual privacy policies.
3.7. Third-party websites
III. How you can access, update or delete your data
In each case the member has the right of access and objection (including correction) of any recorded personal data concerning him and processed by Eventlobster.com accordance with this Policy. For this purpose, any request should be addressed in writing to Eventlobster@gmail.com. At any time, the member reserves the right to update and / or refuse any further processing of data in accordance with the legislation on the protection of personal data. If you make a request to delete your personal data and that data is necessary for the products or services you have enrolled, the request will be honored only to the extent it is no longer necessary for any Services enrolled or required for our legitimate business purposes or legal or contractual record keeping requirements. For any question or suggestion or statement relating to these issues the member may contact the Eventlobster.com at Eventlobster@gmail.com.
IV. How we secure, store and retain your data
We follow generally accepted standards to store and protect the personal data we collect, both during transmission and once received and stored, including utilization of encryption where appropriate. We retain personal data only for as long as necessary to provide the Services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:
- mandated by law, contract or similar obligations applicable to our business operations;
- for preserving, resolving, defending or enforcing our legal/contractual rights; or
- needed to maintain adequate and accurate business and financial records.
If you have any questions about the security or retention of your personal data, you can contact us at Eventlobster@gmail.com
V. Do not track notifications
Some browsers allow you to automatically notify websites you visit not to track you using a “Do Not Track” signal. There is no consensus among industry participants as to what “Do Not Track” means in this context. Like many websites and online services, we currently do not alter our practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you may wish to visit www.allaboutdnt.com.
VI. Age restrictions
Our Services are available for purchase only for those over the age of 18. Our Services are not targeted to, intended to be consumed by or designed to entice individuals under the age of 18. If you know of or have reason to believe anyone under the age of 18 has provided us with any personal data, please contact us.
VIII. Data Protection Authority
If you are a resident of the European Economic Area (EEA) and believe we maintain your personal data subject to the General Data Protection Regulation (GDPR), you may direct questions or complaints to our lead supervisory authority, the Hellenic Federal Commissioner for Data Protection and Freedom of Information (Αρχή Προστασίας Δεδομένων), as noted below:
Αρχή Προστασίας Δεδομένων Προσωπικού Χαρακτήρα, Γραφεία: Κηφισίας 1-3, Τ.Κ. 115 23, Αθήνα
Phone: +30-210 6475600
Fax: +30-210 6475628
IX. Contact Us
By Phone: 6977608011
We will respond to all requests, inquiries or concerns within thirty (30) days.